Privacy Policy

This Privacy Policy describes how Mallet Industries LLC ("Mallet Industries," "we," "us," or "our"), the personal real estate brand of Aaron Mallet, a licensed real estate agent operating under eXp Realty, collects, uses, and protects information in connection with our real estate services and communications.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and mailing address
• Property information — property address, ownership status, and related real estate data
• Communication data — records of text messages, emails, and calls exchanged with us
• Publicly available data — information sourced from public records including foreclosure filings, county records, and title data

2. How We Use Your Information

We use the information we collect to:

• Contact you regarding your property and potential real estate services
• Present options for listing your property on the open market or connecting you with cash investors
• Respond to your inquiries and communicate about transactions
• Comply with legal and regulatory obligations
• Improve our outreach and service quality

3. SMS Terms & Conditions (Text Messaging)

By providing your phone number and opting in — for example, by checking a consent box on one of our forms or by replying to our messages — you consent to receive calls and text messages from Mallet Industries LLC regarding real estate services. This SMS program is governed by the following terms:

• Program & purpose. Mallet Industries LLC uses SMS to contact property owners who may be interested in selling, to send informational and marketing messages about real estate services, and to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
• Opt-out. You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Help. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at aaron@malletindustries.com or 336-963-8000.
• Carrier liability. Carriers are not liable for delayed or undelivered messages.
• Message and data rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, contact your wireless provider.
• Privacy. If you have any questions regarding privacy, please read our privacy policy: https://malletindustries.com/privacy-policy.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. We will not share your mobile phone number or your SMS opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; information may be shared only with the subprocessors that help us operate the messaging program, as described below.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share information in the following limited circumstances:

• With cash buyers or investors in our network, solely to facilitate a potential property transaction at your direction
• With eXp Realty as our licensed brokerage, as required for real estate transactions
• With service providers who assist in our communications (such as SMS platforms), under confidentiality obligations and solely to operate our services
• As required by law, legal process, or regulatory authority

Your mobile phone number and SMS opt-in consent are never shared with third parties or affiliates for their own marketing purposes.

5. Data Retention

We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal obligations. Contact information for individuals who have opted out of communications is retained solely to honor that opt-out.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of text or email communications at any time

7. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

8. Third-Party Links

Our communications or website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at this URL with an updated effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us